About Us

Gemba is the authority in sport and entertainment. Our mission is to shape a better future for the sport and entertainment industry and we have been doing this for over 15 years via our offices in Melbourne, Sydney and London.

Gemba offers specialised services to the sport and entertainment sector across Strategy, Insights, Data & Analytics and Communications. We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage.

Our values of empathy, dynamism, discipline and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun and inclusive workplace.

Job summary

We’re seeking a dynamic and creative individual to join our team and create innovative models that enhance the fan experience through tailored content delivery for some of the biggest organisations in sport. If you have 5+ years of experience in data science, proficiency in programming languages (e.g., Python), strong expertise in machine learning techniques, and an ability to work with diverse datasets in fast-paced environments.

What is the role?

This is an exciting opportunity to apply your data science experience to play a pivotal role in enhancing customer engagement through cutting-edge data analytics and personalised content recommendations.

You will be working within Gemba’s Data & Analytics team where you will be responsible for developing sophisticated models that leverage customer profiling data, content preferences, and engagement behaviours to drive personalised content recommendations. Your work will directly impact the fan experience by ensuring that each customer receives the most relevant and engaging content.

You will be required to prepare data for modelling, develop recommendation systems, build visualisations and reports, and translate statistical findings into actionable business insights.

This role presents a great opportunity to drive organisational change and develop strong relationships with senior level stakeholders.

Key Accountabilities

• Collaborate with stakeholders to understand business goals, develop statistical models, and align data-driven solutions with strategic objectives
• Utilise data from multiple sources to develop and implement predictive models that assess customer attitudes and behaviours
• Create advanced algorithms to analyse various content types and channels, determining the most suitable content for individual customers based on their profiles and preferences
• Present insights to clients including recommendations based on your analysis
• Collaborate with cross-functional teams, including data engineers and app developers, to integrate model outputs into recommendation system applications
• Design and optimise the recommendation algorithm to continuously enhance the accuracy and relevance of content suggestions
• Support the Gemba Strategy and Insights teams with ad-hoc analyses and visualisations
• Stay up-to-date with industry trends and best practices in data science and machine learning to drive innovation within the organisation

Who are we looking for?

A Data Scientist with 5+ years of practical experience developing recommendation systems or personalisation algorithms. Possessing technical skills in Python, machine learning, data visualisation, and cloud technologies will be highly regarded.

Additional skills and experience required:

• Tertiary degree in Data Science, Computer Science, Statistics, or a related quantitative field
• Proven experience in developing and implementing predictive models, recommendation systems, or personalisation algorithms
• Proficiency in programming languages such as Python and proficiency with relevant libraries (e.g., pandas, scikit-learn, TensorFlow, PyTorch)
• Strong expertise in machine learning techniques, statistical analysis, and data manipulation
• Familiarity with data visualisation tools to effectively communicate insights to non-technical stakeholders
• Excellent problem-solving skills and the ability to translate business needs into actionable analytical solutions
• Experience working with large datasets from multiple sources and cloud-based environments (e.g., AWS, GCP) is a plus
• Proficiency in using Git version control for collaborative code development and version tracking
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Strong written and verbal communication skills
• Demonstrated ability to work under pressure, and can work independently with a ‘self-starting’ attitude
• Last, but not least, a passion for Sport and Entertainment!

How to apply for this job?

All written applications should include a CV and cover letter and must be addressed to Elaine Passanha via [email protected].

Note: All candidates require working rights in the UK to perform the role.

Recruitment agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

Are you a savvy People and Culture Leader looking to work in a dynamic company that truly celebrates their people? A business that recognises People & Culture as one of its 3 strategic advantages. A company that walks the talk and has a great reputation for cutting edge thinking in the Sports & Entertainment Industry.

We are looking for a People & Culture Manager to join our team in Melbourne on a 1-year parental leave cover contract to oversee the P&C function for the Tenka business across three countries. You’ll be based in Melbourne, working closely with a P&C team spread across Melbourne and Sydney, whilst also being hands on from an international perspective with our Turnstile and Gemba Europe presence. It will be a part-time role (4 days per week) that is perfect for a someone looking to balance family and career commitments.

About the Role
As a business with an exceptional commitment to building and maintaining a strong culture, The People & Culture Manager is pivotal in leading the people agenda. Reporting directly to the CEO, you’ll be responsible for managing a P&C team that attracts, develops and retains the best talent in our industry. With full support from the Leadership Team, you’ll step into a division that already boasts industry-leading programs and processes, embedded into the fabric of our company.

About You
Ideally, you will be tertiary qualified and have 5+ years’ experience across various People & Culture positions. You’ll have a proven ability to thrive in a high-performance culture, building on existing strategies and programs. You’ll bring energy, passion, and excellent communications skills. You can operate at a strategic level, but also get down into the detail. You’ll bring fresh ideas, innovation, and strong leadership. You’ll know what it means to coach, mentor and have the drive to step things up a notch. More specifically you will have

• Best-practice knowledge in culture definition, performance measurement, leadership, and all aspects of organisational development.
• Excellent communication and interpersonal skills, including interviewing, coaching, counselling and negotiating.
• Proficient Microsoft Excel ability.
• Ability to inspire, influence and support management and staff at all levels.
• Experience delivering programs across multiple markets and legal jurisdictions.
• Strong P&C strategy development skills
• Team management experience and budget management skills
• Demonstrated ability to define, communicate, promote and uphold People & Culture values, with discretion and confidentiality.

About Us
Our vision is to shape a better future for the sport and entertainment industry. We currently do this through two industries leading businesses.
• Gemba: Delivering Insights, Strategy and Marketing Communications to brands and sport & entertainment organisations
• Turnstile: A global leader in sponsorship valuations and innovation

Both businesses work with some of the biggest brands and rights-holders in the sport and entertainment industry. We have built a reputation for high quality work, integrity and culture.
Outstanding people and culture are at the heart of our business, and we judge ourselves on actions and behaviours. We take our values seriously; we measure them, hold ourselves accountable and hire accordingly. We invest in our people by offering a wide range of employee benefits designed to provide a positive, fun and balanced work/life experience.

How to apply
Written applications including a CV and cover letter should be addressed to Elaine Passanha, People & Culture Manager at [email protected]
Applications close Friday 8th December 2023

Note: All candidates require working rights of this country to perform the role.

Tenka is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

Why Gemba Strategy?

Looking to apply those finely-honed strategy and management consulting skills in an industry you love? Then look no further!
We work at the crossroads of sport, entertainment, media and digital to help our clients grow their businesses and get more people playing, attending and consuming. From sport governance to major event commercialisation strategy; from football to esports; from the athletics track to the mobile app – Gemba works with clients that are at the heart of fans’ passions, on their most pressing strategic issues.

About the Role

This role will report to the General Manager of Gemba’s European entity and will be responsible for leading client projects, business development and a team of strategy consultants. Your main duties and responsibilities will be to:

• Lead and deliver quality client outcomes on complex sport and entertainment consulting projects. This includes driving business assessments and delivering strategic recommendations that deliver positive impactful change. Projects will span across commercial strategy, business strategy and customer data strategy
• Recruit, lead and mentor a team of strategy consultants, providing effective guidance and training in the course of day-to-day work and on key projects
• Own the strategy business development pipeline by pro-actively managing the account planning and new business acquisition processes for prospective and current clients. This includes leading business development and sales conversations along with the preparation of proposal and tender submissions.
• Assist in the development and evolution of Gemba’s proprietary intellectual capital. This involves incorporating latest market and consumer insights, client trends and project deliverables into scalable intellectual capital, frameworks and approaches that in turn drive new business as well as efficient project delivery through repeatable methodologies

About You

• 5-7 years of relevant strategy consultancy experience, ideally in a leading consulting firm, investment bank or corporate strategy team where you have solved complex business problems using evidence-based decision making
• Demonstrated experience and knowledge of strategic problem-solving, project management and change management frameworks
• Experience in performing financial analyses to provide findings, conclusions, and recommendations to enhance understanding of key business drivers and performance.
• Experience scoping, planning and leading the delivery of complex projects and teams in an agile way
• Superb written and oral communication and the ability to establish and maintain strong relationships with Board, CEO and senior management stakeholders
• Experience leading, managing, and developing junior team members
• Self-starter, focused, self-motivated and ambitious with an ability to work independently and as part of a team
• Relevant tertiary education with advanced PowerPoint, Word and Excel skills
• Strong understanding of and interest in, sport, media and entertainment and the way these industries work commercially, from the grassroots to the elite

About Gemba?
Gemba is a leading organisation in Sports and Entertainment across Strategy, Data & Analytics, Insights and Communications. We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage.

Our Strategy Division delivers strategic insights and business advice to sport and entertainment organisations, brands and government, with specialised expertise in strategic planning, product development, broadcast and digital strategy, and commercialisation.

Our values of empathy, dynamism, discipline and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun and inclusive workplace.

How to Apply?

Written applications including a CV and cover letter stating your interest in the role should be addressed to Duncan McKenzie, Talent & Acquisition Coordinator at [email protected]

Applications will be accepted up until Friday 15th December 2023.

Note: All candidates require working rights in the UK to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered.

What gets you out of bed in the morning?  

The idea of working with big brands on exciting projects and the best sports and entertainment properties in Australia? 

How about being part of a dynamic, supportive and curious agency culture? Maybe surrounding yourself with smart, collaborative professionals, all striving for the best work every day?  

 Then come and be our newest Account Manager at Gemba’s Melbourne office. 

We need your help to deliver great work across a wide variety of marketing mediums. You’ll need two or three years of experience, ideally in an agency where you’ve managed clients and projects from start to finish, so you know how client/agency relationships work.  

You’ll be pretty excited about helping big brands tell great stories through Sport & Entertainment, leveraging some of the biggest sponsorships in the country via brand activations, content, digital, social, consumer promotions, experiential and more. 

What’s the role? 

Based in Melbourne and reporting to an Account Director, you will be responsible for managing the day-to-day workflow of assigned clients and projects. 

Duties include: 

• Being a key-contact for our amazing clients – unpacking briefs, understanding their challenges and managing projects from kick-off to project review 
• Collaborating with our creative team to help develop and execute first-class sponsorship campaigns 
• Working with and managing rights holders large and small, helping deliver great client outcomes 
• Hands-on contributions as part of production… on-site at shoots, activations, events 

 A little about you 

You will have relevant qualifications in one or more of the following: Marketing, Advertising, Sports Management, Communications or Events Management and ideally have experience in an agency role. You’ll be passionate about bringing marketing ideas to life. Your excellent communication skills, organisational skills, ability to manage deadlines and attention to detail will set you apart from other applicants. A contagiously energetic personality is important; we are seeking a hardworking, diligent, and disciplined marketing professional. You will also love to have fun along the way! 

More specifically, you will have:  

• Minimum of 2-3 years’ experience in Account Management – including the execution of marketing communications (i.e. Content, Advertising, Sponsorship, Events) from brief to production delivery 
• Proven experience in key stakeholder management, including liaising with clients, internal teams and external agencies/suppliers  
• Experience managing budgets and project timelines 
• Strong project management skills, including process and procedures (e.g. critical paths, project plans) 
• Valid ‘Working With Children’ Check and a Current Driver’s License 

 As you will be involved with live events, shoots, activations etc., you will need to be prepared to work outside of ‘normal office hours’ on occasion. 

Who is Gemba? 

Gemba is the authority in sport and entertainment. We’re part of the Tenka Group, a leading independent consultancy boasting an enviable blue-chip client list, with offices in Melbourne, Sydney and London. 

Gemba’s Communications Division brings insight and strategy to life to connect brands with fans through shared passion. We live and breathe sport and entertainment… so no one understands the sponsorship landscape like we do. It’s all about compelling ideas, authentically executed. As the authority in sport and entertainment, we know how to leverage real insight to create communications that stand out in the crowd and we’re dedicated to squeezing the most value out of every sponsorship opportunity for our clients. 

 Outstanding people and culture are at the heart of our business and we judge ourselves on actions and behaviours. We take our values seriously; we measure them, hold ourselves accountable and hire accordingly. We invest in our people by offering a wide range of employee benefits designed to provide a positive, fun and balanced work/life experience. 

How to apply  

Written applications including a CV and COVER LETTER should be addressed to Duncan McKenzie – [email protected] 

Applications close Thursday 14 December, 2023. 

 Note: You must be Melbourne based and hold the right to live and work in Australia. 

 Gemba supports flexible working hours and will consider job share for this role 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

• The placement must be done as a requirement of a tertiary education or training course.
• The placement is unpaid
• The placement will be for a set period of time depending on the requirement of the course.

To apply, please send your CV/Resume to [email protected]

Unfortunately we are unable to offer work experience placements to secondary school students or to graduates who have completed their university degree.

For 3rd year tertiary students who are not required to complete placement hours as part of their degree but are still studying, we will consider applications pending an official request from your University.