WORK WITH US
Business or sports administration? Marketing and communications? Data and market research? Whatever your professional passion, take your career to the next level at Gemba.
DISCOVER PEOPLE & CULTUREFull-Time & Part-Time Positions
Work with the authority.
CREATIVE | SYDNEY
• Generate bold, fan-focussed ideas in sport and entertainment, then bring them to life through exceptional craft
• Collaborate and grow with the most dynamic creative business in sport and entertainment
• Deliver standout, integrated campaigns across digital, social, experiential, content and beyond
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the Role
As a Gemba Creative, you’ll be part of a nimble team with a wide range of skills, crafting ideas that resonate with fans and deliver impact for clients.
You’ll play a hands-on role in developing and executing integrated campaigns across social, digital, content, print, activations and more. Working closely with the Executive Creative Director and wider marketing team, you’ll bring strategic thinking, lots of ideas, communications craft and positive creative energy to every brief – from pitch to production.
Responsibilities
Creative Concepting & Campaign Development
- Collaborate with internal teams to understand our clients and the opportunities at hand
- Generate original and effective ideas, flexing across social, digital, print, content, event and experiential
- Present creative concepts and executions with clarity and confidence, to internal stakeholders and clients
-
Execution & Craft
- Work with our internal teams and external suppliers to translate approved concepts into reality
- Maintain attention to detail across all consumer touchpoints
Creative Operations & Collaboration
- Contribute to a positive, productive and ambitious creative department
- Help manage and support suppliers such as freelance creatives and production partners
- Engage in quality file management, version control, and best practice creative workflows
Gemba’s Brand & New Business
- Contribute to internal marketing, and brand storytelling across the business
- Support pitches, proposals, and presentations for prospective clients and new opportunities
About You
Experience
- 3-4 years minimum in a creative role, within a communications or advertising agency
- Strong portfolio showcasing your conceptual thinking, originality and craft across multiple channels
- Experience working across digital and social is a must;
- Deep understanding of sport and entertainment essential. *(at the least, we are looking for a sports fan!)
Skills
- Ideally proficient in the Adobe Creative Suite, with strong visual communications skills
- Strong written communications skills and ability to translate your ideas into words
- Excellent communication, collaboration, and time management skills
-
Mindset
- Curious, culture-connected, and passionate about bringing creative ideas to life
- Open to constructive feedback and always looking to improve the work and your skills
- Team player who loves contributing to a vibrant, and supportive creative culture
- Self-motivated, proactive, and comfortable juggling multiple projects in a fast-paced environment
Success Looks Like
- You’ll be delivering compelling campaigns that connect brands to fans through fan-first insight and originality
- Thoughtful, original work that stands out, rings true, and delivers results
- A creative contribution that elevates our team, improves our work and shapes the Gemba brand
How to Apply
If you’re ready, click the Apply button below and submit your CV, portfolio and cover letter. Address cover letters to Kiana Wong – People and Culture Coordinator.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobPROJECT MANAGER | LONDON
- Lead the delivery of a company-wide tech transformation project
- Implement systems that power smarter collaboration, project tracking and growth
- Partner with leaders across regions to embed new ways of working
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the Role
This is a key role in shaping the future of how Gemba operates. As we transition to a more integrated and efficient tech stack, you’ll play a pivotal role in enabling teams across both APAC and EME to work smarter, collaborate seamlessly, and deliver at scale.
We’re entering an exciting phase of transformation and are looking for a driven, results-focused Project Manager to lead the implementation and training of new CRM, pipeline, and project management systems. You’ll also support the rollout and adoption of a new finance platform, ensuring successful integration across the business.
Responsibilities
Project and Vendor Management
- Support the development of user stories and manage delivery with implementation partner and/or software vendors
- Oversee project timelines, budgets and project scope to ensure the in full- and on-time implementation of software solution
- Provide regular project updates, manage communication between all parties involved, and ensure clear and effective communication channels are in place
- Prepare and chair weekly Steering Committee Meeting with internal and external stakeholder to ensure the project is on track and within budget
- Manage software providers and implementation partners to ensure that all areas of scope are delivered on time, in full and within agree budgets
- Manage risks and issues with clear mitigation strategies · Provide regular updates to the CEO / COO on areas of risk
Process Documentation
- Identify major changes to internal processes and document accordingly
- Focus areas include:
- Project Management Lifecycle
- New Business processes
- Ensure that new/reviewed modules are properly filed, documented and supported with internal Development Modules
Training
- In conjunction with the People team, develop a comprehensive training program to support the launch of the new applications
- Training programs to be customised to the different levels and divisions of the business
- In conjunction with the People team, develop an Induction training program to ensure that all new staff members are trained in relevant areas of the tech stack
- In conjunction with the People team, develop a training program to ensure that all staff members are trained in relevant areas of the tech stack including more advanced functionality and an approach to ongoing training designed as a refresher for existing staff
About You
Experience
- Proven track record managing the implementation of Sales Force into SME businesses
- Strong project management and communication skills
- Ability to lead cross functional teams
Skills
- Experience leading software implementation projects. Ideally across CRM (Salesforce), project management and finance systems in a fast-moving, cross-functional business environment
- Confidence managing vendors and stakeholders, keeping projects on track and within scope
- A proactive and structured approach to risk identification, communication and mitigation
- A strong eye for documentation, process development, and scalable training design
Success Looks Like
- Smooth delivery of CRM, project management and finance systems — on time and on budget
- Engaged users across teams, with tailored training and effective onboarding to new platforms
- Streamlined processes and clear documentation embedded into our operations and IP
- A collaborative, aligned cross-functional team driven by shared outcomes and progress
How to Apply
If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobDIGITAL ANALYST | LONDON
- Turn data into stories that drive strategy for the biggest names in sport and entertainment
- Collaborate with teams across strategy, insights and analytics
- Shape fan experiences through digital journeys and first-party data
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the Role
We’re looking for a Digital Analyst to join our Data & Analytics team. We need someone who loves exploring data, uncovering insights, and translating it all into compelling stories that spark action.
In this role, you’ll work closely with our Strategy and Insights teams to execute high-quality client projects across the sport and entertainment landscape. You’ll analyse customer journeys, behaviour and first-party data to provide actionable insights using tools like GA4, Looker and Google Tag Manager. You’ll also contribute to shaping thought leadership in this space, while working with senior-level stakeholders to support digital transformation and strategy.
This is a great opportunity for someone who wants to take the next step in their career, with hands-on ownership of data strategy and the chance to make a genuine impact on how clients engage with fans.
Responsibilities
Data Analysis & Strategy
- Conduct audits and develop digital data strategies for major brands and rights holders
- Analyse digital journeys and behaviour to uncover audience insights and market trends
- Translate complex data into meaningful recommendations that influence business decisions
Client Storytelling & Visualisation
- Deliver clear, engaging data narratives and visual reports tailored to a range of stakeholders.
- Support the preparation of insight-driven documents for presentations, workshops, and planning.
- Contribute to internal thought leadership and industry innovation.
Technical Skills & Collaboration
- Work hands-on in GA4, Looker GTM, BigQuery, and other digital analytics platforms
- Collaborate across strategy, creative, and tech teams to integrate analytics into campaign development
- Support API integrations, segmentation and first-party data strategies
About You
Experience & Background
- 2+ years as a Digital Analyst (agency or client-side), ideally in sport, media or entertainment
- Tertiary qualifications in marketing, analytics, communications, statistics, or a related field
- Proven experience delivering insights using Google Analytics and Looker Studio
- Experience implementing GA4 or reading JavaScript (desirable)
- Familiarity with customer journey mapping and 1st party data strategies (desirable)
- A passion for sport, entertainment, or the business of fans (desirable)
Skills & Tools
- Comfortable navigating the Google Marketing Platform (GA4, GTM, Google Ads)
- Strong understanding of data quality control and digital measurement best practices
- Confident working with BigQuery, APIs, and customer segmentation strategies
- Excellent data literacy, storytelling and visualisation skills (e.g. dashboards, reports)
- Proficient in Microsoft 365, with strong written and verbal communication skills.
Success Looks Like
- Clear, actionable insights that influence brand and campaign strategy
- Engaged clients who value your analytical expertise
- A growing contribution to Gemba’s thought leadership in digital and data
How to Apply
If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobBI ENGINEER | LONDON
- Build the infrastructure that drives insight and impact across sport and entertainment
- Architect scalable solutions and deliver powerful data visualisations
- Collaborate with a team shaping fan-first strategies through data
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the Role
We’re looking for a BI Engineer who thrives on solving complex data challenges and delivering solutions that empower decision-making to join our growing Data & Analytics team.
In this role, you’ll be responsible for designing and managing data architecture, building scalable pipelines, and transforming data into clear, compelling visualisations. You’ll work across a range of data sources from CRM and digital to social and research and use tools like PowerBI, Looker, or Tableau to deliver insight-led dashboards to clients.
You’ll also play a key role in enabling organisational change, collaborating with senior stakeholders and helping drive Gemba’s thought leadership in the 1st party data and analytics space.
Responsibilities
Data Architecture & Engineering
- Conduct architecture reviews and recommend scalable, secure solutions
- Build and maintain data pipelines, cloud-based workflows, and integrations
- Connect and manage data across multiple sources, ensuring accuracy and integrity
Analytics & Visualisation
- Translate business requirements into well-structured dashboards and visual reports
- Create data models that support performance tracking, fan engagement, and campaign analysis
- Use platforms like PowerBI, Looker, or Tableau to communicate insights to clients
Collaboration & Communication
- Work closely with Strategy, Insights and Creative teams to support client delivery
- Document technical processes clearly for both technical and non-technical audiences
- Partner with internal and client stakeholders to deliver scalable BI solutions
About You
Experience & Background
- 4+ years’ experience in BI, data engineering or analytics roles
- Strong technical capability in Python, SQL, and GitHub
- Experience with cloud platforms (particularly Google Cloud Platform)
- Tertiary qualifications in computer science, mathematics, engineering, or a related field
- Experience in agency or fast-paced environments
- Experience managing technical debt and automation workflows
- A passion for sport, entertainment, and shaping fan experiences through data
Skills & Tools
- Proficient in building and optimising data pipelines
- Skilled in data visualisation using PowerBI, Looker or Tableau
- Familiarity with cloud-native tools (e.g. GCP, AWS Lambda, Google Cloud Functions)
- Deep understanding of data quality, governance and version control
Success Looks Like
- Scalable BI infrastructure that supports insight-led decision making
- Dashboards that clearly communicate complex data in simple ways
- Strong internal and client relationships built on trust, clarity and delivery
How to Apply
If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this job
SENIOR ANALYST | LONDON
- Turn raw data into strategy-shaping insight for top brands in sport and entertainment
- Lead high-impact analytics projects, drive innovation, and help clients make smarter fan-first decisions
- Collaborate across strategy, analytics, and insights to deliver high-impact projects
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the Role
We’re looking for a Senior Analyst to join our growing Data & Analytics team — someone with the technical skills to tackle complex data challenges and the communication skills to influence decisions at the highest level.
In this role, you’ll take a lead in designing and delivering end-to-end analytics projects. You’ll work across CRM, digital, social, and research datasets to unlock strategic insights that shape how brands connect with fans. As a trusted analytics partner to both internal teams and clients, you’ll be expected to bring curiosity, rigour, and a strong point of view to every engagement.
This is a great opportunity for someone who thrives on autonomy, enjoys shaping deliverables, and wants to play a key role in developing Gemba’s analytics offering.
Responsibilities
Data Analysis & Visualisation
- Lead the design and execution of data analyses to support fan segmentation, campaign measurement, and business intelligence.
- Develop scalable, intuitive dashboards and visualisations using tools like PowerBI, Tableau, or Looker.
- Own and enhance data pipelines and processes, ensuring data integrity and accessibility across projects.
- Contribute to the development of advanced models and analytical frameworks (e.g. clustering, forecasting, propensity scoring).
Client Consulting & Insight Delivery
- Act as the analytics lead on key client accounts, translating business questions into analytical approaches.
- Deliver compelling insight reports and dashboards that inform high-level strategic decisions.
- Present findings confidently in workshops, pitches, and executive sessions.
- Provide consultative input into broader marketing and fan engagement strategies.
Collaboration & Thought Leadership
- Collaborate with Strategy, Creative, and Tech teams to deliver integrated, insight-led solutions.
- Mentor junior analysts and help establish best practices in analytics delivery.
- Contribute to the development of Gemba’s IP, tools, and thought leadership in fan-first analytics.
- Stay ahead of industry trends, tools, and methodologies, and introduce innovations to the team.
About You
Experience & Background
- 4+ years in a data analyst, marketing analyst, BI analyst, or related role, ideally within an agency, consultancy, or high-growth environment.
- Proven track record of delivering analysis that drives business impact.
- Strong technical foundation in SQL, Excel, and data visualisation tools (PowerBI, Looker, Tableau).
- Experience with advanced analytics and ML techniques (segmentation, clustering, classification, propensity models, ).
- Tertiary qualifications in statistics, computer science, data science, economics, or a related field.
- Experience working with CRM, digital marketing, and audience data is highly valued.
- Exposure to cloud environments (e.g. GCP) and serverless workflows (e.g. Cloud Functions, BigQuery scripting).
- Passion for sport, entertainment, and how data can deepen fan connection.
Skills & Tools
- Advanced data manipulation, storytelling, and problem-solving skills.
- Ability to translate complex datasets into actionable, audience-friendly insights.
- Strong verbal and written communication — you simplify complexity without oversimplifying.
- Bonus: experience with Python, Git, GCP, PowerBI
Success Looks Like
- You lead analyses that influence major strategic decisions for clients.
- Your dashboards and reports are a trusted source of truth for stakeholders.
- You play a visible role in enhancing Gemba’s reputation in the market through smart, strategic analytics.
- You mentor junior team members and elevate the overall quality of our analytics work.
How to Apply
If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this job
Sponsorship Valuation Consultant | London
- Work with the team deploying our industry leading valuation product, Turnstile
- A strong and established team across Europe & Australia
- Ideal for a candidate with strong Consulting experience
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
About the role
Are you interested in working in the Sport & Entertainment industry and looking for an opportunity that will see you working alongside many of the world’s leading global sports properties?
Do you have an analytical skillset that you’d like to apply to valuing the biggest sponsorships in global sport?
Are you hungry to learn and develop your skills in a fast-paced environment?
If so, this may be the role for you!
You will be playing a key role in the delivery of Gemba’s Sponsorship Valuation service offering globally by deploying our industry leading valuation product, Turnstile. You will be working directly for Gemba’s Head of Valuation alongside a team of Analysts and Consultants based in London and Sydney. Day to day life will typically involve producing valuation models and written reports on the fair market price of sponsorship deals and onboarding our client onto Turnstile’s sponsorship valuation software platforms.
Responsibilities:
Sponsorship Valuation
- Reviewing, analysing and reporting on sponsorship contracts and the various rights within such agreements;
- Delivering efficient, accurate and meaningful analysis of client and proprietary data to draw out key insights;
- Preparing “client ready” documents with compelling storylines and insightful pages;
- Owning the end-to-end delivery of client projects, managing the work independently whilst clearly communicating progress, risk and issues to ensure delivery is in line with client requirements
- Building strong relationships with clients and key stakeholders;
- Working in a constructive and collaborative way with clients from first contact (from scoping of work) until project delivery and beyond project closure;
- Product Development & Intellectual Capital
- Support the development of Turnstile Intellectual Capital by helping identify and prioritise areas for improvement and working with the team to document the methodology
- Take ownership for the delivery of internal initiatives, managing the deliver of these alongside the delivery of client work
- Support with the design and testing of new software features as required
About you
Experience
- 3-4+ years’ consulting industry experience
- Proven track record in stakeholder management, delivering high-quality, client-ready reports and presenting insights with confidence and clarity
- Whilst it would be advantageous, we’re not expecting you to have existing Sport & Entertainment industry experience. You will however need to have a keen interest in the Sport & Entertainment industry and a desire to learn quickly and develop your skills.
More specifically you will be:
- A dynamic, proactive self-starter
- Disciplined in learning and following processes and techniques
- Proficient in Microsoft PowerPoint, Word and Excel skills
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Quantitative and financial analysis skills
- Well-developed teamwork & influencing skills, with demonstrated empathy and integrity
- A strategic mindset that enjoys problem solving
How to apply for this job?
If you’re ready, click the Apply button and submit your CV, portfolio and cover letter. Address cover letters to Anita Opoku – People Manager.
Note: All candidates require working rights in the UK to perform the role, and are required to work our London based office 4 days per week, with 1 day per week remote working.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobInsights Analyst | London
- Work with key clients in the Sport and Entertainment industy
- Design questionnaire’s and analyse data using Q
- A fun and dynamic team to surround you
About Us – Fan Focused. Results Driven.
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term Gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
What is the role?
You will be based in our London office, working alongside a Senior Insight Consultant and an Insight Consultant. This role offers an exciting opportunity to immerse yourself in the dynamic world of sports and entertainment, collaborating with leading rightsholders and brands. As an Insights Analyst, you will play a key role in delivering impactful research projects, partnering with Gemba’s Strategy and Data and Analytics teams to manage, implement, and report insights that support fan-focused, data-informed decisions.
You will be expected to deliver high-quality client outputs through efficient and effective working practices. This includes contributing to questionnaire design, analysing data using Q, and identifying key insights for client reports. You will also have the chance to build your consulting skills by working closely with both internal teams and external stakeholders, including Gemba clients and research partners. This is a great opportunity to take ownership of specific research projects and help maintain strong client relationships.
You will also play a key role in managing one of the biggest Global Sport and Entertainment proprietary research programs, which is active in 20+ markets around the world.
Who are we looking for?
We’re looking for an Insights Analyst with at least 2 years of market research experience, ideally from a consulting or agency background, with a strong track record of managing research projects for a variety of clients.
Specifically;
- You should have solid quantitative research skills, with qualitative experience considered a plus.
- A strong grasp of general business principles is essential, along with relevant tertiary qualifications in commerce, marketing, statistics, or market research. Proficiency in PowerPoint, Word, and Excel is required, and experience with Q software (or similar tools like SPSS) and questionnaire design is highly desirable.
- Most importantly, we’re looking for someone who is passionate about building a career in market research.
Key skills and experience
- Strong analytical and problem-solving skills
- Data manipulation and processing skills
- A clear understanding of questionnaire design principles and question formats
- Experience in managing research trackers, including technical aspects of sampling and quota management
- The ability to understand and interpret business/marketing information and research
- The ability to prepare Insights driven documents for clients
- Strong written and verbal communication skills
How To Apply
If you’re ready, click the Apply button or submit your CV and cover letter to Anita Opoku, People Manager.
Note: All candidates require working rights in the UK to perform the role, and are required to work our London based office 4 days per week, with 1 day per week remote working.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobANALYST | SYDNEY
- Build your career in sport and entertainment
- Gain hands-on experience across sponsorship, strategy, insights and data analytics projects
- Turn data and research into insights that help shape fan-first outcomes for our clients
About Us – Fan Focused. Results Driven
Gemba is a leading organisation in Sports and Entertainment across Communications, Insights, Strategy and Data & Analytics.
Gemba’s name is inspired by the Japanese origins of the word, to find the source of the truth. Since 2006 we have demonstrated a passion for understanding fans. In a sport and entertainment world that is becoming increasingly competitive and fragmented, fan insight is critical.
We deliver results for our clients. Whether it be better commercial outcomes or driving greater participation, this is our ultimate proof point, demonstration of shaping a better future for sport & entertainment.
About the Role
We have a unique opportunity within our Sponsorship team for an early-career Analyst who is eager to grow and make their mark in the sport and entertainment industry.
Although based in the Sponsorship team, this role offers broad exposure across Gemba’s other divisions – Strategy, Insights, and Data & Analytics providing a rare chance to develop a well-rounded skill set. You’ll gain hands-on experience in sponsorship management, client engagement, research, and data-driven storytelling, while also learning how strategy and analytics shape outcomes for leading brands, rights holders, and sporting organisations. This is an ideal role for someone who is curious, collaborative, and motivated to build a career at the intersection of commercial partnerships, data, and strategic thinking.
Responsibilities
Research & Insights
- Deliver and support on both qualitative and quantitative research projects
- Analyse data and translate insights into clear, actionable recommendations
- Connect insights to commercial outcomes to inform and influence client decision-making
Commercial & Strategic Acumen
- Build an understanding of the sport and entertainment ecosystem, including brands, rights holders, and fans
- Apply problem-solving skills to connect data, insights, and strategy to real-world client challenges
- Contribute to the development of sponsorship strategies and evaluation frameworks
Collaboration & Communication
- Work seamlessly across Gemba divisions (Sponsorship, Turnstile Valuations, Strategy, Insights, Data & Analytics)
- Communicate findings and ideas clearly through reports, presentations, and visual storytelling
- Operate with a team-first mindset, while being client-aware and proactive in stakeholder engagement
About You
Experience
- 1–2 years’ experience in a related industry or role (sport or entertainment organisation, consultancy, or agency preferred)
- Tertiary qualifications in Business/Commerce, Marketing, Engineering, or a related field
- Exposure to consultancy or agency environments is highly regarded
- An understanding of the Australian sponsorship and sport/entertainment landscape
Skills
- Strong communication and relationship-building skills, with the ability to engage stakeholders at all levels
- Proficiency in Excel for data analysis and interpretation, with the ability to translate insights into compelling PowerPoint presentations
- Highly adaptable and collaborative, with the ability to contribute effectively in multi-disciplinary teams
- Exceptional accuracy, attention to detail, and organisational skills
- Experience with BI dashboarding (e.g., Power BI, Tableau) and data handling (Excel, SQL, Python/R) to create clear, impactful visualisations (desirable)
Mindset
- Curious, proactive learner who seeks out opportunities to grow
- Resilient and adaptable in a fast-paced, client-facing environment
- Motivated, driven, and eager to use this role as a platform for career development in sport and entertainment
How to Apply
If you’re ready to make an impact and take the next step in your career, click Apply and submit your CV and Cover Letter. Please address cover letters to Kiana Wong, People and Culture Coordinator.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobSENIOR EVENT PRODUCER | MELBOURNE
- Lead large-scale events and activations across sport and entertainment, managing people, budgets and delivery from concept to completion.
- Bring to life unforgettable brand experiences that connect with fans and deliver measurable impact.
- Champion innovation and sustainability in experiential production while mentoring the next generation of event talent.
About Us – Fan Focused. Results Driven
At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.
Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.
We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.
If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.
What You’ll Do
If you’d been in this role over the past few months, you might have:
- Delivered a premium trackside hospitality experience for one of Australia’s biggest brands at the Spring Racing Carnival
- Led a multi-day fan activation at NRL Magic Round, from concept to on-ground execution
- Helped reimagine a major sponsorship experience at the Australian Open — transforming creative ideas into powerful, shareable moments for fans
Day-to-day, you will:
- Lead the end-to-end delivery of large-scale events and activations — from idea generation and creative development through to production and delivery
- Work closely with creative, production and client management teams to turn ideas into brilliant fan-first experiences
- Manage budgets, suppliers and logistics with precision, ensuring every project runs seamlessly
- Inspire and mentor your team to grow, innovate and deliver their best work
- Push boundaries in sustainability, design and experience innovation across every brief
About the Role
This senior role will see you take ownership of high-profile event projects from concept to delivery. You’ll lead and manage a team to deliver projects end to end — overseeing suppliers, vendors and budgets in excess of $500k, and ensuring every element runs seamlessly.
Collaboration is at the heart of what we do, so you’ll work closely with client management and creative teams to generate ideas, develop concepts and ensure activations align with strategy and creative direction. You’ll also help refine internal processes and workflows to drive efficiency across the Events team and broader business.
You’ll play a key role in mentoring team members, contributing to new business opportunities and embedding sustainable event practices across the business.
This isn’t your typical 8:30–5:30 role – weekend work and travel are part of the job, and we’re looking for someone who thrives in that environment.
Responsibilities
- Lead the planning, idea development and delivery of events and experiential activations
- Manage and mentor the Events team, ensuring efficient allocation of projects and workloads
- Oversee budgets, timelines, legal, compliance and supplier negotiations across projects
- Collaborate with creative and client management teams on concept development
- Ensure project plans, supplier briefs and internal workflows are reviewed, approved and clearly communicated across all stakeholders
- Drive innovation and best practice in event production, sustainability and experiential design while upholding compliance, safety and legal requirements
- Contribute to new business development, pitches and showcasing Gemba’s work
You’ll Bring
- 6+ years in events and production, ideally agency-side in sport & entertainment
- Relevant tertiary qualification in Events, Activation or Production (preferred)
- Current Working with Children Check, Driver’s Licence and Police Check (or willingness to obtain)
- Experience managing direct reports and large-scale budgets ($500k+)
- Proven ability to negotiate with clients, suppliers and external partners
- A creative mindset that balances storytelling with flawless execution
- Strong project management skills, including process, timelines and financial tracking
- Excellent stakeholder management and vendor negotiation
- Proficiency in MS PowerPoint, Excel, Word, Teams and SharePoint
- Outstanding attention to detail, problem-solving ability and calmness under pressure
- Passion for sport, entertainment and delivering experiences that fans remember
Success Looks Like
- Flawless execution that delights clients and fans alike
- Trusted leadership and mentorship of your team, fostering growth and collaboration
- Strong, reliable supplier and client relationships built on trust and results
- Contribution to new business development and thought leadership in experiential marketing
- Embedding sustainability in event production and delivering innovative, fan-first experiences
How to Apply
If you’re ready, click the Apply button below and submit your CV, portfolio and cover letter. Address cover letters to Kiana Wong – People and Culture Coordinator.
Note: All candidates require working rights of this country to perform the role.
Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.
Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!
Apply for this jobVocational Placements
Kick-start your career at Gemba.
Vocational Placement
Gemba offers third year university students who are currently studying an undergraduate degree the opportunity to complete their Vocational Placement at Gemba. If you are required to complete a set number of placement hours as part of your course, then come and get the best S&E experience with us, …
- The placement must be done as a requirement of a tertiary education or training course.
- The placement is unpaid
- The placement will be for a set period of time depending on the requirement of the course.
To apply, please send your CV/Resume to [email protected]
Unfortunately we are unable to offer work experience placements to secondary school students or to graduates who have completed their university degree.
For 3rd year tertiary students who are not required to complete placement hours as part of their degree but are still studying, we will consider applications pending an official request from your University.
Apply for this job