WORK WITH US

Business or sports administration? Marketing and communications? Data and market research? Whatever your professional passion, take your career to the next level at Gemba.

DISCOVER PEOPLE & CULTURE

Full-Time & Part-Time Positions

Work with the authority.

People & Culture Coordinator | Part Time | London

  • Lead the UK recruitment process, including screening candidates, scheduling interviews, reference checks, and onboarding new hires 
  • Manage employee data and documentation. 
  • Flexible work arrangements

Gemba is shaping a better future for the sport and entertainment by providing high quality Strategy, Insights and Communications. We are currently looking for an enthusiastic People & Culture Coordinator to join our team based out of our London office. You will be working amongst a dynamic and fun group of people within a fast-moving environment. This is a part time job, 3 days a week.  

About the Role

Reporting into the People & Culture Manager, you will play a vital role in our talent acquisition efforts and to assist in the delivery of our People & Culture program. Your initial focus will be recruiting and onboarding brilliant people to our fast growing team and ensuring a smooth and efficient experience for all team members in our London office. 

Key Responsibilities include: 

  • Develop and maintain relationships with internal teams  
  • Lead the UK recruitment process, including screening candidates, scheduling interviews, reference checks, and onboarding new hires 
  • Manage employee data and documentation. 
  • Complete employee 6 week and 3 month check in’s and communicate progress with managers
  • Coordination of performance reviews and tracking of probation periods  
  • Assist with the development of L&D programs targeted towards the needs of our teams and management 
  • Stay up to date with legal requirements and industry best practices, ensuring our HR policies and procedures comply with relevant regulations. 

About You
 

We are looking for someone who has a confident attitude and a very friendly approach who wants to make a difference. You’ll need 2-4 years’ experience in a People & Culture role, preferably in the professional services industry.  

You’ll thrive in a dynamic environment, working across a variety of tasks simultaneously. We’re looking for an energetic, career-minded individual with excellent communication skills, relationship building skills and a general understanding of Recruitment and Learning & Development processes.  

We need someone who can jump in, get things done and truly own their role.  

About Us 

Gemba offers specialised services across Insights, Strategy and Communications. We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage. 

We have offices in London, New York, Sydney and Melbourne with an enviable client list across the sporting, entertainment, and consumer goods sector. Our vision is to shape a better future for the sport and entertainment industry. We currently do this through two industry leading businesses; 

Outstanding people and culture are at the heart of our business, and we judge ourselves on actions and behaviours. We take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people by offering a wide range of employee benefits designed to provide a positive, fun, and balanced work/life experience. 

Our values of empathy, dynamism, discipline, and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun, and inclusive workplace. 

How to Apply 

Written applications including a CV and cover letter should be addressed to Elaine Passanha, People & Culture Manager at [email protected]  

Applications close Friday 14th February 2025

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

Apply for this job

Head of People | London

  • Lead our People function Globally (Across Australia, Europe & US)
  • Be at the core of culture building for an organisation that thrives on the capability of its people
  • Supported by a global people and operations team who take their processes and practices seriously

Tenka owns and operates two businesses, Gemba and Turnstile, and is shaping a better future for the sport and entertainment by providing high quality Strategy, Insights and Communications across our offices in London, New York, Sydney and Melbourne

We are currently looking for our Head of People to oversee our global people division and join our team based out of our London office. You will be working amongst a dynamic and fun group of people within a fast-moving environment.

About the Role

Reporting into the Group CEO, you will take full ownership of our growing People division across the UK and Australia.

You will be responsible for attracting, developing and retaining the best people in the sport & entertainment industry, alongside leading all aspects of Tenka’s People Division by developing the strategy and measuring our internal programs for Recruitment (Kensaku), Development (Dojo), and Alumni (Zenkai).

This is a new position within the business, so the responsibilities are not set in stone. We need someone who can jump in, get things done and truly own their role.

About You

  • 10+ years demonstrated and relevant experience in managing the HR and people functions of a large or medium sized business
  • Experience in professional services businesses would be beneficial
  • Best practice knowledge in recruiting, people development, organisational culture, performance measurement and leadership
  • Proven knowledge of Employee Relation laws in Europe and an understanding of global best practices.
  • Excellent communication and interpersonal skills, including interviewing, counselling and negotiating
  • Ability to interact and influence proactively with management and staff at all levels of the organisation in the resolution of People issues
  • Strong Strategy Development and Budgetary Management skills
  • Demonstrated capacity to effectively communicate, promote and uphold People initiatives and values, including discretion and confidentiality

 

About Us

We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage. Our vision is to shape a better future for the sport and entertainment industry. We currently do this through two industry leading businesses;

 

Gemba: Delivering Insights, Strategy and Marketing Communications to brands and sport & entertainment organisations

Turnstile: A global leader in sponsorship valuations

Outstanding people and culture are at the heart of our business, and we judge ourselves on actions and behaviours. We take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people by offering a wide range of employee benefits designed to provide a positive, fun, and balanced work/life experience.

Our values of empathy, dynamism, discipline, and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun, and inclusive workplace.

How to Apply

See the apply button below to attach your CV and cover letter to the application form. Cover letters should be addressed to Charlotte Bradley, People & Culture Coordinator.

Note: All candidates require working rights of this country to perform the role.

Tenka is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

 

Apply for this job

Chief Operating Officer | London

  • Manage finances, legal compliance, reporting, growth plans, and tech systems for the Tenka Group
  • Drive growth and excellence, working with the CEO to meet ambitious five-year goals
  • Lead teams, foster high performance, and uphold Tenka’s culture for sustainable success

About Us 

Tenka owns and operates two businesses, Gemba and Turnstile, and is shaping a better future for sport and entertainment by providing high-quality Strategy, Insights, and Communications. 

We work at the crossroads of sport, entertainment, media and digital to help our clients grow their businesses and get more people playing, attending and consuming. From sport governance to major event commercialisation strategy; from football to music; from the athletics track to the mobile app – Gemba and Turnstile work with clients that are at the heart of fans’ passions, on their most pressing strategic issues. 

 

About the Role 

We are seeking an ambitious Chief Operating Officer with over 5 years’ experience in a similar role to drive growth, profitability, and operational excellence across our global business. The business is in the midst of a fast growth period with ambitious plans for the next five years. 

 You will oversee accounting, treasury, and financial activities for the Tenka Group, including Gemba and Turnstile, whilst managing legal compliance, timely reporting, and strategic growth initiatives, as well as the effective delivery of Tech & Systems. 

 You will provide leadership to the broader business and nurture high-performing teams, ensuring the protection of Tenka’s culture. You will also collaborate with the CEO and senior leadership to ensure sustainable growth. 

 

Key Responsibilities 

  • Oversee the preparation and delivery of financial reports (monthly, year-end, profitability, and billability), cash flow management, and statutory compliance, ensuring alignment with business objectives and regulatory requirements. 
  • Develop and monitor annual and half-yearly divisional plans, operational and capital budgets, and growth strategies, including business acquisitions, equity solutions, and due diligence processes. 
  • Provide contract reviews, ensure profitability and billability targets for projects and retainers, and support business negotiations, pitches, and tenders. 
  • Lead the development of a Tech & Systems strategy, manage external technology partners, and oversee system improvements to meet operational needs and enhance internal satisfaction. 
  • Drive professional development for Finance and Operations teams, implement training programmes, and identify and nurture top talent to ensure high performance. 
  • Support carbon footprint analysis, implement environmentally friendly office solutions, and oversee investments tied to sustainability goals like the Healthy Planet dividend. 

 

Skills/Experience Required 

  • Preferably AAT, ACA, ACCA, CIMA and CIPFA qualified, with over 5 years’ experience managing the finance function of a medium-sized business, ideally within a professional services environment. 
  • Advanced understanding of accounting systems, integration of software packages, data integration, and automation processes. Proven experience in developing and managing technology strategies to drive efficiency. 
  • Accomplished finance leader with a track record of delivering top-tier financial reporting and commercial success. High financial literacy with the ability to present results clearly to stakeholders. 
  • Experience in consulting, advertising, or digital sectors is advantageous, alongside a strong understanding of GDPR and ISO business requirements. 
  • Effective in management, communication, and relationship-building, with adaptability to thrive in fast-paced environments. Customer-centric and proactive in fostering collaboration. 
  • Demonstrates strong organisational capabilities, paired with a positive and flexible attitude to navigate complex challenges effectively. 

 

How to Apply 

Written applications, including a CV and cover letter, should be addressed Charlotte Bradley, the People & Culture Coordinator, at [email protected] 

Note: All candidates require working rights of this country to perform the role and the successful completion of a criminal record check. We are required to work in the office in London 4 days per week, with 1 day per week remote working from home. 

Tenka supports flexible working hours and will consider job share for this role. Tenka is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics or similar. 

Apply for this job

Insights Associate Director | London

  • Combine your passion for sport & entertainment with your research capabilities
  • Opportunity to help shape the future of sport, media and entertainment by working with leading sport and entertainment organisations to understand their fans better
  • Be a key part in growing our research and insights team in Europe

About the Role

This role will report to the Managing Director of Gemba Europe and will be responsible for leading and delivering client projects, line management as well as business development as our European practice grows. Your main duties and responsibilities will include:

  • Creating, implementing and managing world class customised and proprietary research for Gemba clients. This will include a mixture of quantitative and qualitative research and the identification of key insights and implications for our clients
  • Management of the Gemba Europe Insights Program, including leading the product evolution of focused Proprietary Research modules and expansion into other markets
  • Business development, with a responsibility to contribute to the Global Insights divisional strategy, budgeting and the Gemba Europe new business pipeline
  • Support in the resource and line management of the Insights team
  • Collaboration is key, and whilst we offer flexible working, this role will require 4 days in the office

About You

  • 8-10 years of demonstrable market research experience (mixed-methods), including experience working for a leading agency
  • Thought-leader and expert in your field, with an ability to shape client projects, taking hypotheses from idea through to designing an appropriate methodology
  • Ability to manage and lead a team, supporting them to learn and develop the core skills of project and client management, and technical skills such as best in class research conception, design, reporting and delivery
  • In-depth understanding and thought-leadership across a wide range of first-party research projects, (e.g. market segmentation, price/choice modelling, sponsorship / broadcast effectiveness, ethnographic studies, focus groups including moderation)
  • Ability to direct a team to create clear and compelling ‘client ready’ documents e.g. briefs, proposals, questionnaires, analysis and interpretation of results
  • Strong analytical and problem-solving skills, which can be applied to ambiguous client questions and briefs
  • Impeccable client and project management skills, which your team can learn from
  • Strong understanding of general business principles, with business development and working consulting experience an advantage
  • Proficiency in leading a team which uses Q Research Software or similar data analysis tools (e.g., SPSS, R, Stata) for market research, data visualization, and statistical analysis.
  • Previous line management and client management experience is essential

About Gemba

Gemba is a leading organisation in Sports and Entertainment across Strategy, Data & Analytics, Insights and Communications. We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage.

Our Insights Division research and insights to sport and entertainment organisations, brands and government, with specialised expertise in proprietary quant research, and customized quant and qual research.

Our values of empathy, dynamism, discipline and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun and inclusive workplace.

How to apply for this job?

Written applications including a CV and cover letter stating your interest in the role should be addressed to Kiana Wong, People & Culture Coordinator at [email protected]

Applications close Friday 14th February 2025

Note: All candidates require working rights of this country to perform the role and the successful completion of a criminal record check.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered.

Apply for this job

Head of Sponsorship | London

  • Lead the Future of Sponsorship Consulting: Drive Growth and Innovation in Sports and Entertainment 
  • Be the Powerhouse Behind Global Sponsorship Deals and Business Expansion in the Industry 
  • Shape the Future of Sponsorship and Drive Business Growth in a Global Industry Leader 

About the Role 

Gemba is looking for an experienced Sponsorship practioner to lead our market leading Sponsorship division out of our London office.  The role will manage a team of 10+ people, and will be accountable for the sales pipeline and the quality of project delivery across Sponsorship strategy, valuation and evaluation services.   

Gemba’s Sponsorship division services both brands and rightsholders in Sport and Entertainment, with previous experience in this industry and working agency side desirable.   

The role reports into the Managing Director of Gemba Europe & Middle East, and you will be required to work 4 days a week from our London office, according to our 4 & 1 policy.  

 

Responsibilities 

As Head of Sponsorship, you’ll: 

  • Drive the future of sponsorship consulting: Lead and shape our global strategy, ensuring we’re at the forefront of this fast-evolving industry. 
  • Lead business development: Drive sales efforts and business expansion across the sponsorship sector, bringing new business opportunities to life and ensuring we hit our targets. 
  • Innovate and expand: Oversee the development of new products, intellectual capital, and services that align with market demands, ensuring we’re always ahead of the curve. 
  • Manage a high-performance team: Lead a talented business development team, ensuring goals are met, and sales strategies are executed flawlessly. 
  • Be the key advisor to senior clients: Cultivate and maintain relationships with C-suite executives at leading sports and entertainment organizations, positioning yourself as a trusted partner. 
  • Shape our financial strategy: Oversee budget management, forecasting, and pricing strategies to drive consistent revenue growth. 
  • Recruit and develop talent: Ensure the division is supported with the right people, focusing on recruitment, professional development, and capacity building. 

 

About You 

To succeed in this role, you’ll bring: 

  • Proven experience in sports and entertainment (or closely related fields such as media), with at least 5+ years in business development or sales leadership. 
  • A deep understanding of sponsorship in sports and entertainment, particularly in the commercial aspects of the industry. 
  • P&L ownership: Experience managing a business or business unit with direct responsibility for financial outcomes. 
  • A track record of end-to-end sales success, from identifying new business opportunities to driving projects through to successful execution. 
  • Expertise in professional services disciplines, such as data-driven insights and business operating models, and how they apply to sports and entertainment. 
  • The ability to engage senior executives and become a trusted advisor to high-profile clients. 
  • Excellent communication skills, with the ability to present and influence at all levels of an organization. 
  • Leadership experience, with the ability to inspire and motivate a team by connecting vision and accountability. 

 

About Us 

We are passionate about our business, proud of what we do and love working in one of the most dynamic industries on the global stage. Our vision is to shape a better future for the sport and entertainment industry.  

Our values of empathy, dynamism, discipline, and integrity drive our business. More than just words in a vision document, we take our values seriously. We measure them, hold ourselves accountable and hire accordingly. We invest in our people, offering a wide range of employee benefits designed to provide a positive, professional, fun, and inclusive workplace. 

 

How to Apply 

If you’re ready to make an impact and take the next step in your career, click the Apply button below and submit your CV and cover letter. Address cover letters to Kiana Wong, People & Culture Coordinator. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

Apply for this job

People & Culture Manager | MELBOURNE | FULL TIME

  • Drive a strategic People & Culture function, reporting to the CEO and shaping culture across three countries.
  • Enhance industry-leading programs in a high-performance, people-first Sports & Entertainment business.
  • Join a company that truly invests in its people and prioritises their success.

Are you a savvy People and Culture Leader looking to work in a dynamic company that truly celebrates their people? A business that recognises People & Culture as one of its 3 strategic advantages. A company that walks the talk and has a great reputation for cutting edge thinking in the Sports & Entertainment Industry.

We are looking for a People & Culture Manager to join our team in Melbourne to oversee the P&C function for the Gemba business across three countries. You’ll be based in Melbourne, working closely with a P&C team spread across Melbourne and Sydney, whilst also being hands on from an international perspective with our Gemba Europe presence.

About the Role
As a business with an exceptional commitment to building and maintaining a strong culture, The People & Culture Manager is pivotal in leading the people agenda. Reporting directly to the CEO, you’ll be responsible for managing a P&C team that attracts, develops and retains the best talent in our industry. With full support from the Leadership Team, you’ll step into a division that already boasts industry-leading programs and processes, embedded into the fabric of our company.

About You
Ideally, you will be tertiary qualified and have 5+ years’ experience across various People & Culture positions. You’ll have a proven ability to thrive in a high-performance culture, building on existing strategies and programs. You’ll bring energy, passion, and excellent communications skills. You can operate at a strategic level, but also get down into the detail. You’ll bring fresh ideas, innovation, and strong leadership. You’ll know what it means to coach, mentor and have the drive to step things up a notch. More specifically you will have

• Best-practice knowledge in culture definition, performance measurement, leadership, and all aspects of organisational development.
• Excellent communication and interpersonal skills, including interviewing, coaching, counselling and negotiating.
• Proficient Microsoft Excel ability.
• Ability to inspire, influence and support management and staff at all levels.
• Experience delivering programs across multiple markets and legal jurisdictions.
• Strong P&C strategy development skills
• Team management experience and budget management skills
• Demonstrated ability to define, communicate, promote and uphold People & Culture values, with discretion and confidentiality.

About Us

Our vision is to shape a better future for the sport and entertainment industry. We currently do this through two industries leading businesses. At Gemba, our focus is Delivering Insights, Strategy and Marketing Communications to brands and sport & entertainment organisations.

We work with some of the biggest brands and rights-holders in the sport and entertainment industry. We have built a reputation for high quality work, integrity and culture.
Outstanding people and culture are at the heart of our business, and we judge ourselves on actions and behaviours. We take our values seriously; we measure them, hold ourselves accountable and hire accordingly. We invest in our people by offering a wide range of employee benefits designed to provide a positive, fun and balanced work/life experience.

How to apply
Written applications including a CV and cover letter should be addressed to Kiana Wong, People & Culture Coordinator at [email protected]
Applications close Friday 28th February 2025

Note: All candidates require working rights of this country to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

Apply for this job

Vocational Placements

Kick-start your career at Gemba.

Vocational Placement

Gemba offers third year university students who are currently studying an undergraduate degree the opportunity to complete their Vocational Placement at Gemba. If you are required to complete a set number of placement hours as part of your course, then come and get the best S&E experience with us, …

  • The placement must be done as a requirement of a tertiary education or training course.
  • The placement is unpaid
  • The placement will be for a set period of time depending on the requirement of the course.

To apply, please send your CV/Resume to [email protected]

Unfortunately we are unable to offer work experience placements to secondary school students or to graduates who have completed their university degree.

For 3rd year tertiary students who are not required to complete placement hours as part of their degree but are still studying, we will consider applications pending an official request from your University.

Apply for this job