About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter.

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba.

About the Role

As a Gemba Creative, you’ll be part of a nimble team with a wide range of skills, crafting ideas that resonate with fans and deliver impact for clients.

You’ll play a hands-on role in developing and executing integrated campaigns across social, digital, content, print, activations and more. Working closely with the Executive Creative Director and wider marketing team, you’ll bring strategic thinking, lots of ideas, communications craft and positive creative energy to every brief – from pitch to production.

Responsibilities

Creative Concepting & Campaign Development

• Collaborate with internal teams to understand our clients and the opportunities at hand
• Generate original and effective ideas, flexing across social, digital, print, content, event and experiential
• Present creative concepts and executions with clarity and confidence, to internal stakeholders and clients

Execution & Craft

• Work with our internal teams and external suppliers to translate approved concepts into reality
• Maintain attention to detail across all consumer touchpoints

Creative Operations & Collaboration

• Contribute to a positive, productive and ambitious creative department
• Help manage and support suppliers such as freelance creatives and production partners
• Engage in quality file management, version control, and best practice creative workflows

Gemba’s Brand & New Business

• Contribute to internal marketing, and brand storytelling across the business
• Support pitches, proposals, and presentations for prospective clients and new opportunities

About You

Experience

• 3-4 years minimum in a creative role, within a communications or advertising agency
• Strong portfolio showcasing your conceptual thinking, originality and craft across multiple channels
• Experience working across digital and social is a must;
• Deep understanding of sport and entertainment essential. *(at the least, we are looking for a sports fan!)

Skills

• Ideally proficient in the Adobe Creative Suite, with strong visual communications skills
• Strong written communications skills and ability to translate your ideas into words
• Excellent communication, collaboration, and time management skills

Mindset

• Curious, culture-connected, and passionate about bringing creative ideas to life
• Open to constructive feedback and always looking to improve the work and your skills
• Team player who loves contributing to a vibrant, and supportive creative culture
• Self-motivated, proactive, and comfortable juggling multiple projects in a fast-paced environment

Success Looks Like

• You’ll be delivering compelling campaigns that connect brands to fans through fan-first insight and originality
• Thoughtful, original work that stands out, rings true, and delivers results
• A creative contribution that elevates our team, improves our work and shapes the Gemba brand

How to Apply

If you’re ready, click the Apply button below and submit your CV, portfolio and cover letter. Address cover letters to Kiana Wong – People and Culture Coordinator.

Note: All candidates require working rights of this country to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

This is a key role in shaping the future of how Gemba operates. As we transition to a more integrated and efficient tech stack, you’ll play a pivotal role in enabling teams across both APAC and EME to work smarter, collaborate seamlessly, and deliver at scale.  

We’re entering an exciting phase of transformation and are looking for a driven, results-focused Project Manager to lead the implementation and training of new CRM, pipeline, and project management systems. You’ll also support the rollout and adoption of a new finance platform, ensuring successful integration across the business. 

Responsibilities 

Project and Vendor Management 

• Support the development of user stories and manage delivery with implementation partner and/or software vendors 

• Oversee project timelines, budgets and project scope to ensure the in full- and on-time implementation of software solution 

• Provide regular project updates, manage communication between all parties involved, and ensure clear and effective communication channels are in place 

• Prepare and chair weekly Steering Committee Meeting with internal and external stakeholder to ensure the project is on track and within budget 

• Manage software providers and implementation partners to ensure that all areas of scope are delivered on time, in full and within agree budgets 

• Manage risks and issues with clear mitigation strategies · Provide regular updates to the CEO / COO on areas of risk 

Process Documentation 

• Identify major changes to internal processes and document accordingly 

• Focus areas include:  

• Project Management Lifecycle  

• New Business processes 

• Ensure that new/reviewed modules are properly filed, documented and supported with internal Development Modules  

Training 

• In conjunction with the People team, develop a comprehensive training program to support the launch of the new applications 

• Training programs to be customised to the different levels and divisions of the business 

• In conjunction with the People team, develop an Induction training program to ensure that all new staff members are trained in relevant areas of the tech stack   

• In conjunction with the People team, develop a training program to ensure that all staff members are trained in relevant areas of the tech stack including more advanced functionality and an approach to ongoing training designed as a refresher for existing staff 

About You 

Experience 

• Proven track record managing the implementation of Sales Force into SME businesses  

• Strong project management and communication skills  

• Ability to lead cross functional teams 

Skills 

• Experience leading software implementation projects. Ideally across CRM (Salesforce), project management and finance systems in a fast-moving, cross-functional business environment 

• Confidence managing vendors and stakeholders, keeping projects on track and within scope 

• A proactive and structured approach to risk identification, communication and mitigation 

• A strong eye for documentation, process development, and scalable training design 

Success Looks Like 

• Smooth delivery of CRM, project management and finance systems — on time and on budget 

• Engaged users across teams, with tailored training and effective onboarding to new platforms 

• Streamlined processes and clear documentation embedded into our operations and IP 

• A collaborative, aligned cross-functional team driven by shared outcomes and progress 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a Digital Analyst to join our Data & Analytics team. We need someone who loves exploring data, uncovering insights, and translating it all into compelling stories that spark action. 

In this role, you’ll work closely with our Strategy and Insights teams to execute high-quality client projects across the sport and entertainment landscape. You’ll analyse customer journeys, behaviour and first-party data to provide actionable insights using tools like GA4, Looker and Google Tag Manager. You’ll also contribute to shaping thought leadership in this space, while working with senior-level stakeholders to support digital transformation and strategy. 

This is a great opportunity for someone who wants to take the next step in their career, with hands-on ownership of data strategy and the chance to make a genuine impact on how clients engage with fans. 

Responsibilities 

Data Analysis & Strategy 

• Conduct audits and develop digital data strategies for major brands and rights holders 

• Analyse digital journeys and behaviour to uncover audience insights and market trends 

• Translate complex data into meaningful recommendations that influence business decisions 

Client Storytelling & Visualisation 

• Deliver clear, engaging data narratives and visual reports tailored to a range of stakeholders. 

• Support the preparation of insight-driven documents for presentations, workshops, and planning. 

• Contribute to internal thought leadership and industry innovation. 

Technical Skills & Collaboration 

• Work hands-on in GA4, Looker GTM, BigQuery, and other digital analytics platforms 

• Collaborate across strategy, creative, and tech teams to integrate analytics into campaign development 

• Support API integrations, segmentation and first-party data strategies 

About You 

Experience & Background 

• 2+ years as a Digital Analyst (agency or client-side), ideally in sport, media or entertainment 

• Tertiary qualifications in marketing, analytics, communications, statistics, or a related field 

• Proven experience delivering insights using Google Analytics and Looker Studio 

• Experience implementing GA4 or reading JavaScript (desirable) 

• Familiarity with customer journey mapping and 1st party data strategies (desirable) 

• A passion for sport, entertainment, or the business of fans (desirable) 

Skills & Tools 

• Comfortable navigating the Google Marketing Platform (GA4, GTM, Google Ads) 

• Strong understanding of data quality control and digital measurement best practices 

• Confident working with BigQuery, APIs, and customer segmentation strategies 

• Excellent data literacy, storytelling and visualisation skills (e.g. dashboards, reports) 

• Proficient in Microsoft 365, with strong written and verbal communication skills. 

Success Looks Like 

• Clear, actionable insights that influence brand and campaign strategy 

• Engaged clients who value your analytical expertise 

• A growing contribution to Gemba’s thought leadership in digital and data 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a BI Engineer who thrives on solving complex data challenges and delivering solutions that empower decision-making to join our growing Data & Analytics team. 

In this role, you’ll be responsible for designing and managing data architecture, building scalable pipelines, and transforming data into clear, compelling visualisations. You’ll work across a range of data sources from CRM and digital to social and research and use tools like PowerBI, Looker, or Tableau to deliver insight-led dashboards to clients. 

You’ll also play a key role in enabling organisational change, collaborating with senior stakeholders and helping drive Gemba’s thought leadership in the 1st party data and analytics space. 

Responsibilities 

Data Architecture & Engineering 

• Conduct architecture reviews and recommend scalable, secure solutions 

• Build and maintain data pipelines, cloud-based workflows, and integrations 

• Connect and manage data across multiple sources, ensuring accuracy and integrity 

Analytics & Visualisation 

• Translate business requirements into well-structured dashboards and visual reports 

• Create data models that support performance tracking, fan engagement, and campaign analysis 

• Use platforms like PowerBI, Looker, or Tableau to communicate insights to clients 

Collaboration & Communication 

• Work closely with Strategy, Insights and Creative teams to support client delivery 

• Document technical processes clearly for both technical and non-technical audiences 

• Partner with internal and client stakeholders to deliver scalable BI solutions 

About You 

Experience & Background 

• 4+ years’ experience in BI, data engineering or analytics roles 

• Strong technical capability in Python, SQL, and GitHub 

• Experience with cloud platforms (particularly Google Cloud Platform) 

• Tertiary qualifications in computer science, mathematics, engineering, or a related field 

• Experience in agency or fast-paced environments 

• Experience managing technical debt and automation workflows 

• A passion for sport, entertainment, and shaping fan experiences through data 

Skills & Tools 

• Proficient in building and optimising data pipelines 

• Skilled in data visualisation using PowerBI, Looker or Tableau 

• Familiarity with cloud-native tools (e.g. GCP, AWS Lambda, Google Cloud Functions) 

• Deep understanding of data quality, governance and version control 

Success Looks Like 

• Scalable BI infrastructure that supports insight-led decision making 

• Dashboards that clearly communicate complex data in simple ways 

• Strong internal and client relationships built on trust, clarity and delivery 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a curious, detail-driven Analyst to join our Data & Analytics team. Someone who is passionate about turning numbers into narratives and building visual stories that clients can act on. 

In this role, you’ll work closely with our Strategy and Insights teams to deliver high-quality client work. You’ll be responsible for data audits, dashboards, and analysis, connecting CRM, social, digital and research data to uncover valuable insights. Using tools like SQL, PowerBI, Looker or Tableau, you’ll help clients understand their audiences and make smarter, data-led decisions. 

This is a great opportunity for someone who enjoys hands-on analysis, wants to take ownership of deliverables, and is ready to help shape how brands connect with fans. 

Responsibilities 

Data Analysis & Visualisation 

• Query, clean, and transform data from multiple sources to support campaign and audience insights 

• Build dashboards and reports that clearly communicate trends, behaviours and opportunities 

• Develop meaningful segmentations and contribute to advanced analytics projects 

Client Communication & Reporting 

• Work closely with internal teams and client stakeholders to translate findings into recommendations 

• Prepare clear, well-structured reports and documentation for both technical and non-technical audiences 

• Present findings with clarity and confidence, supporting client workshops and planning sessions 

Team Collaboration & Innovation 

• Collaborate with Strategy, Creative, and Tech teams to deliver integrated project outcomes 

• Contribute to Gemba’s internal IP, case studies and thought leadership 

• Stay curious and always seek new ways to explore and present data 

About You 

Experience & Background 

• 2+ years in a data analyst, marketing analyst, or BI analyst role 

• Strong experience in SQL, Excel, and data visualisation tools (PowerBI, Looker or Tableau) 

• Tertiary qualifications in computer science, statistics, economics, mathematics, or similar 

• Agency or startup experience 

• Familiarity with serverless workflows (e.g. Google Cloud Functions) 

• A passion for sport, entertainment and the power of data to drive connection 

Skills & Tools 

• Solid data manipulation, storytelling and problem-solving skills 

• Experience working with large datasets across CRM, digital, or marketing platforms 

• Strong communication skills and ability to simplify complexity 

• Ideally, exposure to Python, GCP, Git, or advanced analytics models 

Success Looks Like 

• Insightful analysis that leads to clear, impactful client decisions 

• Dashboards and reporting that feel effortless to use and understand 

• A strong contributor to Gemba’s growing reputation in fan-first analytics 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a Senior Analyst to join our growing Data & Analytics team — someone with the technical skills to tackle complex data challenges and the communication skills to influence decisions at the highest level. 

In this role, you’ll take a lead in designing and delivering end-to-end analytics projects. You’ll work across CRM, digital, social, and research datasets to unlock strategic insights that shape how brands connect with fans. As a trusted analytics partner to both internal teams and clients, you’ll be expected to bring curiosity, rigour, and a strong point of view to every engagement. 

This is a great opportunity for someone who thrives on autonomy, enjoys shaping deliverables, and wants to play a key role in developing Gemba’s analytics offering. 

Responsibilities 

Data Analysis & Visualisation 

• Lead the design and execution of data analyses to support fan segmentation, campaign measurement, and business intelligence. 

• Develop scalable, intuitive dashboards and visualisations using tools like PowerBI, Tableau, or Looker. 

• Own and enhance data pipelines and processes, ensuring data integrity and accessibility across projects. 

• Contribute to the development of advanced models and analytical frameworks (e.g. clustering, forecasting, propensity scoring). 

Client Consulting & Insight Delivery   

• Act as the analytics lead on key client accounts, translating business questions into analytical approaches. 

• Deliver compelling insight reports and dashboards that inform high-level strategic decisions. 

• Present findings confidently in workshops, pitches, and executive sessions. 

• Provide consultative input into broader marketing and fan engagement strategies. 

Collaboration & Thought Leadership 

• Collaborate with Strategy, Creative, and Tech teams to deliver integrated, insight-led solutions. 

• Mentor junior analysts and help establish best practices in analytics delivery. 

• Contribute to the development of Gemba’s IP, tools, and thought leadership in fan-first analytics. 

• Stay ahead of industry trends, tools, and methodologies, and introduce innovations to the team. 

About You 

Experience & Background 

• 4+ years in a data analyst, marketing analyst, BI analyst, or related role, ideally within an agency, consultancy, or high-growth environment. 

• Proven track record of delivering analysis that drives business impact. 

• Strong technical foundation in SQL, Excel, and data visualisation tools (PowerBI, Looker, Tableau). 

• Experience with advanced analytics and ML techniques (segmentation, clustering, classification, propensity models, ). 

• Tertiary qualifications in statistics, computer science, data science, economics, or a related field. 

• Experience working with CRM, digital marketing, and audience data is highly valued. 

• Exposure to cloud environments (e.g. GCP) and serverless workflows (e.g. Cloud Functions, BigQuery scripting). 

• Passion for sport, entertainment, and how data can deepen fan connection. 

Skills & Tools 

• Advanced data manipulation, storytelling, and problem-solving skills. 

• Ability to translate complex datasets into actionable, audience-friendly insights. 

• Strong verbal and written communication — you simplify complexity without oversimplifying. 

• Bonus: experience with Python, Git, GCP, PowerBI 

Success Looks Like 

• You lead analyses that influence major strategic decisions for clients. 

• Your dashboards and reports are a trusted source of truth for stakeholders. 

• You play a visible role in enhancing Gemba’s reputation in the market through smart, strategic analytics. 

• You mentor junior team members and elevate the overall quality of our analytics work. 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

• The placement must be done as a requirement of a tertiary education or training course.
• The placement is unpaid
• The placement will be for a set period of time depending on the requirement of the course.

To apply, please send your CV/Resume to [email protected]

Unfortunately we are unable to offer work experience placements to secondary school students or to graduates who have completed their university degree.

For 3rd year tertiary students who are not required to complete placement hours as part of their degree but are still studying, we will consider applications pending an official request from your University.