About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a BI Engineer who thrives on solving complex data challenges and delivering solutions that empower decision-making to join our growing Data & Analytics team. 

In this role, you’ll be responsible for designing and managing data architecture, building scalable pipelines, and transforming data into clear, compelling visualisations. You’ll work across a range of data sources from CRM and digital to social and research and use tools like PowerBI, Looker, or Tableau to deliver insight-led dashboards to clients. 

You’ll also play a key role in enabling organisational change, collaborating with senior stakeholders and helping drive Gemba’s thought leadership in the 1st party data and analytics space. 

Responsibilities 

Data Architecture & Engineering 

• Conduct architecture reviews and recommend scalable, secure solutions 

• Build and maintain data pipelines, cloud-based workflows, and integrations 

• Connect and manage data across multiple sources, ensuring accuracy and integrity 

Analytics & Visualisation 

• Translate business requirements into well-structured dashboards and visual reports 

• Create data models that support performance tracking, fan engagement, and campaign analysis 

• Use platforms like PowerBI, Looker, or Tableau to communicate insights to clients 

Collaboration & Communication 

• Work closely with Strategy, Insights and Creative teams to support client delivery 

• Document technical processes clearly for both technical and non-technical audiences 

• Partner with internal and client stakeholders to deliver scalable BI solutions 

About You 

Experience & Background 

• 4+ years’ experience in BI, data engineering or analytics roles 

• Strong technical capability in Python, SQL, and GitHub 

• Experience with cloud platforms (particularly Google Cloud Platform) 

• Tertiary qualifications in computer science, mathematics, engineering, or a related field 

• Experience in agency or fast-paced environments 

• Experience managing technical debt and automation workflows 

• A passion for sport, entertainment, and shaping fan experiences through data 

Skills & Tools 

• Proficient in building and optimising data pipelines 

• Skilled in data visualisation using PowerBI, Looker or Tableau 

• Familiarity with cloud-native tools (e.g. GCP, AWS Lambda, Google Cloud Functions) 

• Deep understanding of data quality, governance and version control 

Success Looks Like 

• Scalable BI infrastructure that supports insight-led decision making 

• Dashboards that clearly communicate complex data in simple ways 

• Strong internal and client relationships built on trust, clarity and delivery 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven 

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights and communications together to deliver results that matter. 

Our name comes from the Japanese term gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape. 

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement. 

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba. 

About the Role 

We’re looking for a Senior Analyst to join our growing Data & Analytics team — someone with the technical skills to tackle complex data challenges and the communication skills to influence decisions at the highest level. 

In this role, you’ll take a lead in designing and delivering end-to-end analytics projects. You’ll work across CRM, digital, social, and research datasets to unlock strategic insights that shape how brands connect with fans. As a trusted analytics partner to both internal teams and clients, you’ll be expected to bring curiosity, rigour, and a strong point of view to every engagement. 

This is a great opportunity for someone who thrives on autonomy, enjoys shaping deliverables, and wants to play a key role in developing Gemba’s analytics offering. 

Responsibilities 

Data Analysis & Visualisation 

• Lead the design and execution of data analyses to support fan segmentation, campaign measurement, and business intelligence. 

• Develop scalable, intuitive dashboards and visualisations using tools like PowerBI, Tableau, or Looker. 

• Own and enhance data pipelines and processes, ensuring data integrity and accessibility across projects. 

• Contribute to the development of advanced models and analytical frameworks (e.g. clustering, forecasting, propensity scoring). 

Client Consulting & Insight Delivery   

• Act as the analytics lead on key client accounts, translating business questions into analytical approaches. 

• Deliver compelling insight reports and dashboards that inform high-level strategic decisions. 

• Present findings confidently in workshops, pitches, and executive sessions. 

• Provide consultative input into broader marketing and fan engagement strategies. 

Collaboration & Thought Leadership 

• Collaborate with Strategy, Creative, and Tech teams to deliver integrated, insight-led solutions. 

• Mentor junior analysts and help establish best practices in analytics delivery. 

• Contribute to the development of Gemba’s IP, tools, and thought leadership in fan-first analytics. 

• Stay ahead of industry trends, tools, and methodologies, and introduce innovations to the team. 

About You 

Experience & Background 

• 4+ years in a data analyst, marketing analyst, BI analyst, or related role, ideally within an agency, consultancy, or high-growth environment. 

• Proven track record of delivering analysis that drives business impact. 

• Strong technical foundation in SQL, Excel, and data visualisation tools (PowerBI, Looker, Tableau). 

• Experience with advanced analytics and ML techniques (segmentation, clustering, classification, propensity models, ). 

• Tertiary qualifications in statistics, computer science, data science, economics, or a related field. 

• Experience working with CRM, digital marketing, and audience data is highly valued. 

• Exposure to cloud environments (e.g. GCP) and serverless workflows (e.g. Cloud Functions, BigQuery scripting). 

• Passion for sport, entertainment, and how data can deepen fan connection. 

Skills & Tools 

• Advanced data manipulation, storytelling, and problem-solving skills. 

• Ability to translate complex datasets into actionable, audience-friendly insights. 

• Strong verbal and written communication — you simplify complexity without oversimplifying. 

• Bonus: experience with Python, Git, GCP, PowerBI 

Success Looks Like 

• You lead analyses that influence major strategic decisions for clients. 

• Your dashboards and reports are a trusted source of truth for stakeholders. 

• You play a visible role in enhancing Gemba’s reputation in the market through smart, strategic analytics. 

• You mentor junior team members and elevate the overall quality of our analytics work. 

How to Apply 

If you’re ready, click the Apply button below and submit your CV and cover letter. Address cover letters to Anita Opoku, People Manager. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights, and communications together to deliver results that matter.

Our name comes from the Japanese term Gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba

About The Role

In this role you will be a key part of Gemba’s Data & Analytics team and will collaborate closely with Gemba’s Strategy and Insights teams, to execute high quality client projects through efficient and effective practices.

Data & Analytics at Gemba is more than dashboards and reports. It is about helping clients unlock the full potential of their data through cutting-edge tools, tailored solutions, and actionable insights. You’ll play a pivotal role in driving organisational change, building strong relationships with senior stakeholders, and contributing to thought leadership in the sports and entertainment industry.

This role is a great opportunity to take on responsibility for driving organisational change and developing strong relationships with senior level stakeholders. As well as contributing to thought leadership in the sports and entertainment industry through innovative approaches to customer data and 1st party analytics.

You will be responsible for conducting data audits and develop data strategies for our clients to achieve their data-driven goals. Apply your technical and analytical skills to work with a variety of data sources to streamline processes, build robust data solutions, and implement best practice analytics that drive commercial outcomes for our clients. You’ll also contribute to data modelling as part of building predictive and performance analytics, alongside visualising data and uncovering insights that inspire action and impact.

You will be expected to work with senior stakeholders at our clients and so strong communication both written and verbal is important in this role.

About You

This role requires a Data/Business Analyst with 5+ years of experience, ideally with a strong interest in sport, and a focus on best-practice analytics and business intelligence solutions. Possessing technical skills in creating client-focussed PowerBI dashboards & reports (Tableau and Looker also appropriate) is mandatory.

You’ll bring technical depth in Python and SQL, with hands-on experience across cloud technologies such as Google Cloud Platform (GCP), Azure, or AWS. Experience with cloud-based data stores, orchestration tools, and analysis services will be highly regarded.

As this is a client-facing role, experience in consulting or a professional services environment is desirable. You’ll also have a strong grasp of business principles and hold tertiary qualifications in economics, marketing, computer science, statistics, engineering, or a related field.

Experience & Background

• 5+ years of experience as a Data or Business Analyst, ideally within sport, entertainment, or a data-focused consulting environment
• Strong technical proficiency in Python and SQL
• Proven experience working with cloud technologies such as Google Cloud Platform (GCP), Azure, or AWS
• Experience managing or mentoring team members in a data-driven environment
• Background in analytics, business intelligence, or data architecture, with exposure to cloud-based data stores, orchestration tools, and analysis services
• Relevant tertiary qualifications in economics, marketing, computer science, statistics, engineering, or a related field

Skills

• Strong analytical and problem-solving ability
• Advanced data manipulation and processing skills
• Excellent data literacy and visualisation skills (e.g. strong experience in PowerBI development or similar) 
• Skilled in producing clear graphical representations and insights-driven documents for clients
• Strong understanding of data quality control, governance, and integrity
• Experience designing and implementing scalable data models (relational and dimensional)
• Confident communicator with experience presenting insights to C-suite and senior stakeholders
• Strong written and verbal communication skills with the ability to simplify complexity
• Ability to leverage AI and emerging technologies to enhance analytics and automate processes
• A genuine passion for sport and entertainment

Success in the Role

• Delivery of high-quality, insight-led analytics solutions that drive real impact for clients
• Trusted relationships built with internal and external stakeholders through clear communication and delivery excellence
• Scalable, well-structured data systems that enhance analytics capability and efficiency
• Contribution to Gemba’s thought leadership and continued reputation as a leader in data and analytics for sport and entertainment

How To Apply

If you’re ready, click the Apply button and submit your CV and cover letter. Address cover letters to Kiana Wong, People & Culture Coordinator.

Note: All candidates require working rights in Australia to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

About Us – Fan Focused. Results Driven 

Gemba is a leading organisation in Sports and Entertainment across Communications, Insights, Strategy and Data & Analytics. 

Gemba’s name is inspired by the Japanese origins of the word, to find the source of the truth. Since 2006 we have demonstrated a passion for understanding fans. In a sport and entertainment world that is becoming increasingly competitive and fragmented, fan insight is critical. 

We deliver results for our clients. Whether it be better commercial outcomes or driving greater participation, this is our ultimate proof point, demonstration of shaping a better future for sport & entertainment. 

About the Role 

We’re looking for an Account Manager to join our Sydney team — someone who thrives on managing campaigns end to end and building trusted partnerships with clients. 

In this role, you’ll own the day-to-day management of integrated projects across content, activations, events, social and more. You’ll work closely with creatives, strategists, rights holders and clients to bring fan-first ideas to life – and ensure they’re delivered with impact, precision and polish. 

Responsibilities 

Client & Campaign Management 

• Manage the delivery of projects across multiple channels from brief to execution 

• Build strong relationships with clients, rights holders, and partner agencies 

• Contribute to creative briefing, campaign evaluation, and post-implementation reviews 

Project Leadership & Operations 

• Ensure seamless project delivery through strategic coordination and effective collaboration across internal creative, sponsorship, and events teams  

• Own budgets, timelines, scopes and vendor management across assigned projects 

• Coordinate on-ground activations, ambassadors, content shoots, and production partners 

• Ensure brand guidelines, legal requirements, and internal processes are followed at all stages 

Strategic & Creative Support 

• Support idea generation and insight application across campaigns 

• Contribute to competitive reviews, credentials, and new business development 

• Collaborate with creatives, strategists, and consultants to deliver fan-led, insight-driven work 

Team & Culture Contribution 

• Guide and mentor vocational placement students on best practice client management 

• Champion sustainability by recommending low-impact alternatives for events and activations 

• Contribute to showcasing Gemba’s work through credentials, case studies and social channels 

About You 

Experience 

• 2+ years in account management, sponsorship, or advertising 

• Previous agency experience preferred  

• Proven experience delivering integrated marketing campaigns in sport, entertainment or media 

• A solid understanding of the Australian sponsorship landscape 

Skills 

• Strong communication and relationship-building across all levels 

• Excellent project management, multitasking, and attention to detail 

• Proficient with tools including PowerPoint, Excel, Monday.com, Salesforce, and CRM platforms 

• Confident briefing creatives, presenting, managing production, and overseeing budgets and timelines 

Mindset 

• Solutions-focused, collaborative, and unflappable under pressure 

• Curious and commercial, with a deep understanding of fans and culture 

• Passionate about great work, great people, and great outcomes 

Success Looks Like 

• Projects delivered on time, on budget, and to brief 

• Clients who trust your leadership and love the work 

• Campaigns that drive real fan engagement and business impact 

How to Apply 

If you’re ready to make an impact and take the next step in your career, click Apply and submit your CV and Cover Letter. Please address cover letters to Kiana Wong, People and Culture Coordinator. 

Note: All candidates require working rights of this country to perform the role. 

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar. 

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks! 

About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights, and communications together to deliver results that matter.

Our name comes from the Japanese term Gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba

About The Role

Reporting to the COO, we are looking for a Financial Controller to lead the end to end accounting, treasury, and financial operations across our APAC and EMEA divisions. This is a hands-on leadership role with real influence: you’ll run a high-performing finance function, leading on all aspects of tax, compliance and audit, and provide sharp commercial insights to our Executive Leadership Team.

You’ll drive the budget and reforecast cycles, deliver high-quality commercial and board reporting that identifies margin gains, cost efficiencies and growth opportunities, and driving a continuous improvement environment in the accounting team.

A key part of this role will be the Implementation of a new Finance system streamlining processes, automating workflows and standardising practices across Gemba’s global teams.

About You

We are looking for a CGMA/ACCA/CA/CPA qualified accountant with significant and relevant experience within a multi-entity business. As the role will require you to work across a multi currency business we need someone who has experience with AU and UK accounting principles and standards, include FX oversight, compliance and statutory requirements. You will be comfortable working across different time zones and reporting to London.

Experience & Background

• High-level technical accounting expertise and sound financial management skills.
• Demonstrated track record improving systems, processes and controls.
• Experience leading finance team with multiple reports and the ability to effectively manage up
• Demonstrated experience managing stakeholders across divisions and locations including executive leaders.
• Advanced financial modelling and forecasting capability.
• Strong systems literacy across ERP/CRM/FP&A/data tools.
• Confident with computational thinking and problem-solving in complex environments.

Success in the Role

Accurate and Timely Reporting

• Monthly, quarterly and annual financial statements delivered on time and error-free.
• Compliance with local GAAP and group reporting standards.

Strong Financial Controls

• Robust processes in place to prevent errors and fraud.
• Regular reconciliations and audit readiness at all times.

Cash Flow Management

• Healthy liquidity position maintained.
• Forecasts are accurate and proactive actions taken to avoid shortfalls.

Budgeting and Forecasting Excellence

• Budgets aligned with strategic goals and delivered on schedule.
• Forecasts updated regularly with clear variance analysis.

Stakeholder Confidence

• Regional MDs and Global CEO & COO trust the numbers and insights provided.
• Finance seen as a strategic partner, not just a compliance or transactional function.

Process Efficiency

• Automation and simplification initiatives implemented to reduce manual work.
• Clear point of view developed on AI efficiencies.

Team Development

• Finance team is engaged, trained and performing at a high level.
• Clear succession planning and role clarity within the team.

How To Apply

If you’re ready, click the Apply button and submit your CV and cover letter. Address cover letters to Elaine Passanha, Senior People Manager by Friday 19 December

Note: All candidates require working rights in Australia to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar

About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights, and communications together to deliver results that matter.

Our name comes from the Japanese term Gemba, meaning “the real place”, which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba

About the Role

Based in Melbourne, this role is charged with organising and coordinating the administrative and office management requirements for the team based in Melbourne as well as support the global Operations function. Working closely with our EA/Office Manager in Sydney, the Melbourne Office Manager will provide office management support in several areas including administrative tasks and staff support, travel bookings, IT projects, marketing coordination, and arranging social and business events.

A key focus of the role will also be to provide administrative support to the People Team by scheduling inductions and ensuring a smooth onboarding process for all new people joining our offices in APAC.

The role further works with our finance team on credit card coding, data entry and will require the successful candidate to update and send out regular monthly reports with data from our finance system to the Leadership Team.

The successful candidate will be liaising with both internal and external stakeholders in a high energy, challenging and dynamic environment so attention to detail along with a positive and friendly disposition are a must. 

Please note given the nature of the role this successful candidate will be required to work on site at our office in Melbourne CBD 5 days a week. 

About You

We are looking for someone with a proactive attitude and 1-2 years’ experience in an administrative role with strong organisational and multitasking skills.

The ideal candidate will be someone who is organised, efficient and highly motivated with a strong work ethic. This will be your opportunity to grow and contribute your own ideas for maintaining efficiency and a positive environment. You will enjoy being a strong team player and will possess excellent written and verbal communication skills.

Other relevant skills and experience include

• Strong background in administration and office management.
• Experience organising office supplies and working with external vendors such as IT teams and building maintenance;
• Strong Microsoft Office skills including Excel, PowerPoint & Word;
• A vibrant, proactive personality with a can-do attitude.
• Excellent communication and interpersonal abilities.
• A collaborative spirit to work seamlessly with different departments.
• Attention to detail and a knack for proactive problem-solving.

Success in the Role

We believe this is a role where the right attitude will be key to success. In a high-energy, dynamic workplace like Gemba, it’s essential that the Office Manager can:

• Prioritise requests as they come through from different teams and always be happy to lend a helping hand, especially to our Events and Client Management division.
• Be proactive with initiatives that build office culture and become a trusted person others can come to with ideas.
• Maintain a high level of organisation, given the number of time-sensitive tasks related to onboarding and reporting.
• Support the wider Operations team in planning company-wide events, including the annual APAC conference, Christmas celebrations, and regular in-office events.

For the right candidate, this role offers a strong pathway into other areas of our business, particularly if you’re passionate about exploring a career in a creative agency or consultancy.

How To Apply

If you’re ready, click the Apply button and submit your CV and cover letter. Address cover letters to Elaine Passanha, Senior People Manager by Friday 19 December

Note: All candidates require working rights in Australia to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar

• The placement must be done as a requirement of a tertiary education or training course.
• The placement is unpaid
• The placement will be for a set period of time depending on the requirement of the course.

To apply, please send your CV/Resume to [email protected]

Unfortunately we are unable to offer work experience placements to secondary school students or to graduates who have completed their university degree.

For 3rd year tertiary students who are not required to complete placement hours as part of their degree but are still studying, we will consider applications pending an official request from your University.